CUSTOMER SERVICE

The number one goal of our customer service department is insuring that you have time to enjoy your new Tim Thompson custom home.  Our customer service department will see that you receive prompt and courteous service each and every time you call.

Some of the benefits you will receive:

• Upon move in, we will remove our protective runners and plastic that may be around your new home.  At this time, we will also lower any light fixtures, which have been tied out of the way of your movers.  Secondly, we will do paint touch-ups, should your movers scuff the walls during moving.
• We will happily take care of any warrantee item that may occur.
• Any work that is performed at your home will be done with our representative there.  This assures that the job will be done right and with minimum hassle.
• At your request, we will also take care of any maintenance your home may need.
• We will perform any remodeling or alterations that you desire, with the same care, quality and craftsmanship with which we built your house. 
• All selections made during the construction of your new home will be kept on file to ensure future service requests are handled promptly and accurately